Company - Food and Drink Industry Case Studies

The food and drink industry's competitive nature requires the management of many complex relationships. In order to maintain competitive advantage, organisations in the industry need to keep up with business integration developments, apply new technologies and devise effective B2B strategies. SAA understands the particular needs of the food and drink industry and provides the solutions that improve information flow and collaboration with trading and other business partners.

SAA also plays a role in the development and endorsement of recommended standards and key business processes that can be utilised within the foodservice supply chain to improve operational efficiencies.

The focus is now on achieving business improvement, using established IT infrastructures to achieve internal and external interoperability - the benefits of an interconnected world.

Businesses today want business-to-business (B2B) communication integration to ensure the best return on investment for present and future integration.

Robert Wiseman Dairies

Robert Wiseman Dairies is one of the UK’s leading milk processors, providing both branded and private label fresh milk.

Robert Wiseman were receiving requests from customers and suppliers to upgrade their business interoperability capability and to conduct B2B using new technologies such as AS2, XML and Web Services.

In choosing SAA’s REIMS on IBM i (for Power Systems including AS/400, iSeries and System i), Robert Wiseman was provided with a generic B2B integration solution containing the inbuilt flexibility to handle all major B2B communication standards for the retail supply chain. The solution was able to complement their existing EDI electronic exchanges and provide them with the facility to introduce new methods of Internet communications as required by the business.

Robert Wiseman has now extended the reach of their traditional EDI capabilities to secure communications across the Internet and is achieving a significant reduction in costs and overall improvement in efficiency of business processes.

Palmer & Harvey McLane Ltd

Palmer & Harvey McLane Ltd is the UK’s largest delivered wholesaler and distributor supplying a comprehensive range of ambient products and chilled and frozen products to independent and multiple retailers.

Palmer & Harvey had the standard B2B requirements of a retail grocery organisation, exchanging EDI based documents with the major multiples. However, in providing warehousing and logistics services to suppliers and companies such as Compass Group, Palmer & Harvey needed to upgrade their IT infrastructure to a solution that would enable them to implement new technologies such as XML and AS2.

Palmer & Harvey turned to SAA for their expertise and experience in providing B2B integration solutions to the food processing, logistics and retail industries.

As REIMS is approved by the Drummond Group for AS2, SAA was able to provide Palmer & Harvey with a full interoperable solution. Working with SAA, Palmer & Harvey believe that they now have the system in place that will meet their immediate and future electronic B2B integration requirements.

• Read the Building Supplies and Construction industry customer case studies
• Read the Pharmaceutical industry customer case studies
• Read the Retail industry customer case studies.

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