Through the REIMSnet brand, SAA delivers the following range of specialist online services to our customers and business partners.
Online Customer
Services
The portal services include undertaking the implementation and/or day-to-day management of the system up to and including facilities management.
Features of the online Customer Centre include:
- REIMS knowledge base
- Answers to frequently asked questions (FAQs)
- Self-licensing facility
- 24x7 disaster recovery licensing
- Submission of queries, suggestions and call logging
- Latest product updates.
Professional Service Provision
SAA is a Professional Service Provider (PSP) via REIMSnet, delivering cost effective project services to organisations world-wide via the Internet.
These online professional services are provided through specialist resource zones, dedicated to the core areas of XML and Web Services.
Visit The XML Zone.
Visit The BACSTEL-IP Zone.
Open Transaction Library
SAA provides an Open Transaction Library, delivering support for standards body, industry and specific community standards. This XML library provides organisations with access to the latest standards as they emerge and are ratified, drastically reducing the timeframe of business integration implementations and deployment.
Business Integration and Interoperability Updates
To ensure customers have access to the latest news and expertise, SAA provides an online
interoperability news service delivering regular updates concerning business integration developments. Through the REIMSnet site, customers can also access the online knowledge bases on XML, EDI and knowledge management to support their Virtual Business Networking (VBN) environments.
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